Privacy Policy

Information We Collect

Blue Wave Home Care collects information necessary to provide you with the best possible home care services. This includes:

• Personal contact information (name, address, phone number, email)
• Health information relevant to care planning and service delivery
• Emergency contact information
• Insurance and payment information
• Care preferences and service requirements

How We Use Your Information

We use your personal information exclusively for:

• Providing and coordinating home care services
• Communicating with you about your care
• Processing payments and insurance claims
• Ensuring caregiver safety and proper care delivery
• Compliance with healthcare regulations

Information Protection

We implement comprehensive security measures to protect your information:

• Secure data storage and transmission
• Access controls and user authentication
• Regular security audits and updates
• Staff training on privacy and confidentiality
• Compliance with HIPAA and state privacy laws

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your explicit consent
• With healthcare providers involved in your care
• With insurance companies for payment purposes
• As required by law or court order
• In emergency situations to protect health and safety

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request restrictions on how we use your information
• Receive a copy of your records
• File a complaint if you believe your privacy rights have been violated

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: