Privacy Policy

Blue Wave Home Care collects information necessary to provide quality in-home care services. We gather personal details such as your name, address, phone number, and email when you contact us or request services. Health information is collected to ensure our caregivers understand your medical needs and can provide appropriate care. We also track usage data through our website to improve your experience.

Your information is used to match you with qualified caregivers, schedule appointments, process payments, and communicate about your care plan. We maintain detailed health records to coordinate care between family members and healthcare providers. All information is stored securely and accessed only by authorized personnel who need it to serve you.

We share information with healthcare providers, family members you designate, and billing partners only as necessary to deliver services. Third-party service providers who handle payments or scheduling are bound by confidentiality agreements. We never sell your personal or health information to marketers or other companies.

Your data is protected through encrypted systems, secure servers, and strict access controls. Our staff receives training on privacy and confidentiality. We comply fully with HIPAA regulations that protect health information. Cookies on our website track your preferences and help us understand how you use our site, but you can disable them in your browser settings.

You have the right to access your information, request corrections, and ask what data we hold about you. You can opt out of marketing communications at any time. Contact us with privacy questions or to exercise your rights. We review and update this policy regularly to reflect changes in our practices or legal requirements.